Welcome to our patient referral service

We’re here to take care of you and your smile, and you’re here because you’ve been referred to us by your dentist. If you’re considering treatment at Arnica that’s not currently provided by your dental practice, please discuss your needs with your regular dentist and ask them to refer you to us. 

About us

Arnica Dental Care is Cheltenham’s dental sedation centre and a centre of excellence for treating nervous, anxious and dental phobic patients who might otherwise not receive treatment essential for healthy teeth and gums.

We strive to be at the forefront of gentle dentistry – minimising discomfort and anxiety with sedation and a gentle approach, adapted and tailored to suit individual patient’s specific circumstances and needs.

Why you’ve been referred to us

Your dentist referred you to us for treatment requiring sedation and/or more complex surgical procedures not currently available at your practice. Your dentist has trusted us to provide you with the highest standard of clinical care, minimum discomfort and anxiety.

private dentist cheltenham

Why choose our referral service

  • Trusted by over 100 regional referral dentists
  • Centre of excellence for treating nervous, anxious and dental-phobic patients
  • One of the region’s leading implant centres
  • Extensive experience in complex surgical procedures
Our referral service guarantee acknowledges the trust you place in us and fully protects your interests and those of your patients.

Our referral process

Although we adapt the treatment and care we offer to suit the individual circumstances and needs of our patients, routine dental implant referrals will include the following steps.


1

Discuss with your dentist

Your dentist will discuss your referral treatment, and you’ll have the opportunity to ask any questions you might have.


2

Referral by your dentist

Your dentist will refer you to us using our online or printed referral forms, including any additional information, such as X-rays.


3

Confirm receipt and discuss with dentist

If necessary, we’ll contact your dentist to confirm receipt of your referral form and discuss your treatment with them.


4

Arrangement of consultation

We’ll contact you to chat through the referral process, enter your details into our system and arrange your referral consultation with either Dr. Ledger, Dr. Gill Kemp, Dr. Toby Mitchell-Innes, Dr. Sarisa Martin, or Dr. Nicola Robinson.


5

Referral pack

You’ll then be sent our referral pack comprising a confirmation letter, referral guide, sedation guide/s and a medical history form to complete before your appointment.


6

Consultation and examination

You’ll then attend a referral consultation which will include a patient examination and if required, an X-ray or CBCT low-dose, three-dimensional digital scan. Your Arnica dentist will discuss your treatment with you and give you a treatment plan and cost estimate.


If you prefer, you can discuss your treatment with your dentist before starting your course of treatment at Arnica. If required, a team member can discuss affordable finance options with you to spread the cost of your treatment. (see below). Contact reception to book your first treatment appointment. The reception might suggest that you book several meetings in advance to suit your course of treatment.

What our referral patients say

C. Granger

I was referred to Arnica Dental Care for a dental implant because my dentist does not offer them. Although I was referred, I did shop around as I thought Arnica was expensive. However, I ultimately opted for Arnica (not the cheapest option) because I trusted them to do the best job, and they did. Implants are amazing, and Arnica Dental Care is amazing.

S. Norman

I was referred to Arnica for a difficult tooth extraction with sedation as I am a very nervous patient. No sooner had I started to relax, it was all over, I could not believe it. Thanks to Sarisa and her team for being brilliant.

Mary S.

I am very grateful to my dentist for referring me to Arnica Dental Care. Ellie and Julie have been amazing, so to have all the other staff I have met during my treatment. Thank you.

Spread the cost of your referral treatment with our interest-free finance options.

Benefits to you of our affordable finance options:

  • Spreading the cost of treatment might suit your current financial circumstances, meaning you can pay later for the treatment you need today.
  • Access treatment when you need it most, for example, in time for a significant life event such as a wedding.
  • Having treatment sooner rather than later might minimise discomfort, stress and inconvenience, and may also cost you less.
  • Making use of interest-free finance means you will not have to dip into your savings, which you might need for other essential expenditures.

Terms and conditions

Finance applicant must be aged 18 or over, a UK resident, have a UK bank account and be in permanent employment. All loans are subject to eligibility, status, affordability and a credit check. T&Cs apply. Finance is available on private dental treatments only.

The minimum spend for finance is £250 and the maximum is £50,000. 0% APR representative is available on repayment terms of up to 36 months subject to the amount of credit. Finance taken at repayment terms of 48 or 60 months is subject to 7.9% APR representative.

Arnica Dental Care and Bupa Dental Care are trading names of Oasis Dental Care Limited, Vantage Office Park, Bristol, BS16 1GW, whose company registered number is 00478127. Oasis Dental Care Limited is authorised and regulated by the Financial Conduct Authority FCA registration number 710559. Oasis Dental Care Limited is a credit broker and not a lender.

Finance is provided by Novuna Personal Finance, a trading style of Mitsubishi HC Capital UK PLC, authorised and regulated by the Financial Conduct Authority. Financial Services Register no. 704348. Registered Office: Novuna House, Thorpe Road, Staines-upon-Thames, Surrey, TW18 3HP. Registered in Cardiff under company no. 1630491. The register can be accessed through www.fca.org.uk

Key information for referral patients

When we book you in for your referral appointment, we will send you our referral information pack comprising essential information about your referral to Arnica Dental Care. You can also download this information below.

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